01B2B customer support↗ +18%
02Support inside Slack↗ +15%
03Developer-first support↗ +12%
04High-touch SaaS support↗ +9%
SUPPORT / PILOT PROFILE
Plain
plain.com
BREAKOUT SCORE78.5↗ +8.9
AI SHARE16.1%recommendation share
MODEL COVERAGE5/6tracked assistants
BUYING SCENARIOS38relevant contexts
DATA STATUSPILOTpreview dataset
MODEL COVERAGE
Where the recommendation appears.
Coverage can change by prompt, buyer context, model version and location. These pilot signals are directional until the inaugural measured edition.
YOUR COMPANY / SAME METHODOLOGY