Information we collect
We collect information you provide, including your name, email address, account credentials, workspace details, brands, domains, competitors, prompts, and team information.
When you use the service, we also collect product activity, device and browser information, IP address, diagnostic logs, and the AI answers, citations, and website signals needed to produce your reports. Payment details are handled by Stripe and are not stored by Shareof.ai.
How we use information
We use information to operate accounts, run scans, produce reports, classify findings, improve reliability, prevent abuse, process subscriptions, send service emails, and respond to support requests.
We do not sell personal information. We do not use your private workspace data to advertise to you.
Service providers
We share only the information needed for vendors to provide infrastructure, authentication, payments, email, analytics, data collection, and AI processing. These providers may include Railway, Stripe, Resend, DataForSEO, and model providers used to analyze AI-answer context. They process information under their own security and privacy obligations.
AI and monitored data
To measure brand visibility, Shareof.ai may send prompts, brand or domain identifiers, and relevant answer context to third-party AI and search-data providers. Reports may contain public web content and model-generated material. Do not submit confidential or sensitive personal information as a monitoring prompt.
Cookies and analytics
We use necessary cookies for sign-in, security, preferences, and billing flows. We may use privacy-focused, cookie-less analytics to understand aggregate product and website use.
Retention and security
We retain information while your account is active and as needed to provide the service, meet legal obligations, resolve disputes, and prevent abuse. We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security.
Your choices and rights
You may update your profile, manage emails, or request access, correction, export, or deletion of personal information by contacting us. Depending on where you live, you may also have rights to object to or restrict processing and to lodge a complaint with a data protection authority.
International transfers
Shareof.ai and its providers may process information in countries other than yours. Where required, we use appropriate safeguards for international transfers.
Children
The service is not directed to children under 16, and we do not knowingly collect their personal information.
Changes and contact
We may update this policy as the service changes. Material updates will be posted here with a revised effective date. Questions or privacy requests can be sent to hello@shareof.ai.